A majority of brands focus solely on mentions online. As a result, they miss out on messages that mention their brand name differently or talk about their products without mentioning the brand name. Hence, it is important that businesses create a social media monitoring plan that enables them to find out what their target audience is saying. Of course, you need the right tools to monitor social media. Otherwise, you will have to perform time-consuming manual searches.
You may wonder why your business requires a social media monitor plan. Such a plan will not only allow you to streamline search parameters and mentions on various social media platforms but will also enable you to provide responsive, prompt, and fuss-free customer care. Invariably, customers will write or mention their concerns on social media and tag your brand. It is imperative that you catch these mentions, respond to queries, address issues, and identify potential brand advocates. This will foster brand loyalty and help your business thrive in a competitive marketplace.
The pandemic has changed the way businesses function. The lockdown and the subsequent social distancing have shown that consumers are more than willing to engage online and speak about their experiences, needs, aspirations, and fears. This sharing of information by consumers is an opportunity that businesses should take advantage of.
When consumers share information online, it is a form of data that businesses can analyze. Market research enables this analysis so that businesses get valuable insights as well as actionable recommendations. That way, they will be able to cater to the needs of their target audience. Of course, each business is different but the market research can be customized to the business so that it gets valuable insights.
Here are some of the reasons why you shouldn’t neglect market research during the current times when the world is being swept by COVID-19 and its repercussions.
Most successful businesses focus on market research and then use their findings to make business decisions that enable them to leave their competition behind. Whether you are starting a new business or you want to expand your existing business, market research is imperative. It helps you get a better understanding of your target markets, change your marketing tactics and strategies to cater to your target audience, and this, in turn, helps you increase sales.
Here are five ways that you can use market research to help your business flourish and thrive:
Our everyday life includes running errands and constant visits to the supermarket to buy food, drinks, snacks, clothes, and other essential items. Most commonly we get thrilled to compare between various product options to convince ourselves that we have made the best purchase choice and saved some bucks or got a product free.
Though we are mostly convinced that our decisions are our very own decisions while making a purchase, the reality is there are many factors that tend to influence the choices we make between one product over another. Research has been conducted to study these factors and the individual response as to how these factors contribute to the alterations in the decisions.
Neuromarketing can be defined as a scientific study focused on the application of neuroscientific methods to measure and improve human behavior by combining aspects of neuroscience, psychology, and marketing.
Neuromarketing focuses on various factors that influence a buyer’s decision about a product, in order to provide a better commercial acceptance, some of these factors are:
What does neuroscience say about purchasing decisions?
A study conducted by Duke University looked into whether consumers judge items rationally. They asked participants how much a bottle of wine would cost them.
The individuals were first instructed to write down the last two digits of their social security number.
Surprisingly, individuals who scribbled greater numbers were willing to pay 200-300 percent more than those who scribbled smaller amounts. An entirely unrelated number determined the perceived value. This discovery highlights the importance of the unconscious mind in our purchasing decisions.