Case Study – Employee Engagement

Business Challenge

  • A leading retail chain in the hypermarket domain was measuring employee satisfaction among a limited set of stores and wanted to expand coverage to more stores in more countries. Also this study demanded meticulous planning in terms of research and financial planning.

SixthFactor Solution

  • Expanded coverage to cover 11,000 employees across 56 stores in 8 countries in line with client budgets.
  • Surveyed employees in 6 languages in 4 weeks & delivered key results in 2 weeks.

Value delivered by SixthFactor

  • A comprehensive understanding of employee engagement because of wider coverage with multi level dashboard reporting to disseminate results across different organization levels.

Client Action

  • Had results in time for creating annual plans and KPI’s at the corporate, regional and individual store level.